1. PERSONAL DATA COLLECTION
1.1 You can use and browse the Website and the Apps without disclosing your personal data. You are not required to provide personal data as a condition of using the Website or the Apps, except as may be necessary for us to be able to provide the products and services which you purchase through our Website or Apps, respond to your requests, or in cases where you contact us directly.
1.2 We collect personal data only when you provide it to us in the following situations:
• when you carry out transactions with us on or in relation to the Website or the Apps;
• when you register an account with us on the Website or the Apps;
• when you contact our customer service or sales people by email, telephone, or in person, to resolve any issues that you may be facing or with inquiries or requests; and
• when you subscribe to the services that we are providing on the Website or the Apps, or for our email notifications, and/or newsletters.
1.3 We may collect certain information on your visits to the Website or the Apps including, but not limited to traffic data, location data, and the resources that you access. This information is non-personally identifiable information (i.e. it cannot be used to identify you) and may be used by us, or by a third party advertiser, in tailoring advertising specifically for you.
2. PURPOSES OF DATA GATHERED
2.1 The personal data which you provide may be used and processed by us in the aggregate or individually and may be combined with other information for the purpose of managing and operating the Website and the Apps, the scope of which may include, but is not limited to the following:
• administering the Website and the Apps;
• improving your browsing experience by personalising the Website and the Aps;
• enabling your use of the services available on the Website and the Apps;
• providing to you the products and services that you have specifically requested;
• responding to your enquiries or requests pursuant to your emails and/or submission of form(s) on the Website or the Apps;
• responding to and taking follow-up action on complaints regarding the use of the Website, the Apps or any product or service provided by us;
• sending you general (non-marketing) commercial communications;
• performing office and operational administrative matters; and
• providing third parties with statistical information about our users. Such statistical information may be used to personalise advertising on the Website or the Apps, but cannot be used to identify any individual user.
2.2 We will not, without your consent, disclose your personal data to third parties for the purposes of direct marketing.
3.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data.
3.2 We will store all the personal data you provide on secure servers.
3.3 You however understand that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to the Website or the Apps; any transmission is at your own risk.
3.4 Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website or the Apps, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will NEVER ask you for your password other than when you log in to the Website or the Apps, as the case may be.
4. DISCLOSURE OF PERSONAL DATA
4.1 In order to manage and operate the Website and the Apps, we may disclose your personal data to any member of our group, which means our affiliates and subsidiaries. We may also disclose your personal data to third parties such as our service providers and professional advisors for the following purposes:
• to comply with any legal requirement;
• to enforce or apply our Terms of Service and other agreements;
• to protect our rights, property, and safety, and the rights, property and safety of our affiliates and subsidiaries, other users of the Website or the Apps, and others;
• in connection with any legal proceedings or prospective legal proceedings; and
• in connection with a business asset transaction (i.e. the purchase, sale, lease, merger or amalgamation or any other acquisition, disposal or financing of an organisation or a portion of an organisation or of any of the business or assets of an organisation) to which we are a party or a prospective party.
5. IP ADDRESSES
5.1 When you use the Website or the Apps, we may collect and store information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
6.1 Cookies are used on the Website and the Apps to distinguish you from other users of the Website and the Apps. Cookies help us to provide you with a good experience when you browse the Website or use the Apps. Cookies also allow us to improve the Website and the Apps. In addition, cookies are used to personalise the advertising you see on the Website, the Apps, or on other websites. All cookies which we send to you through the Website or the Apps are set to expire in 2 years.
6.2 We also allow certain third parties to collect information about your online activities through cookies and other technologies when you use the Website or the Apps. These third parties include (a) business partners, who collect information when you view or interact with one of their advertisements on the Website or the Apps, and (b) advertising networks, who collect information about your interests when you view or interact with one of the advertisements they place on many different web sites on the Internet. The information gathered by these third parties are non-personally identifiable information which is used to make predictions about your characteristics, interests or preferences and to display advertisements on the Website, the Apps, and across the Internet which are tailored to your interests.
6.4 You can manage the type of cookies that are allowed through your browser settings, including completely blocking all cookies if you so wish. For information about how to manage cookies on your browser, please see the help section of the browser you are using.
7. INTERNATIONAL DATA TRANSFERS
8. THIRD PARTY WEBSITES
8.1 The Website and the Apps may, from time to time, contain links to and from the websites of our partner networks and vendors. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. ACCESS AND CORRECTION
9.1 We may refuse to disclose or amend any personal data for the reasons set out in the Personal Data Protection Act 2012.
10.1 We shall not be liable for any voluntary disclosure of personal data by you to other users in connection with the use of the Website or the Apps, as the case may be.
11. CONTACT US
11.1 Should you require further information about the treatment of your personal data by us, please do not hesitate to contact us.